Scratch4u is designed by systems4u (www.systems4u.com), specialist in high-end IT
and storage solutions since 1998. We know a lot about data pipelines and workflow management, and have harnessed this considerable expertise into implementing the scratch4u service.
Systems4u is renowned for its technical support, and this is a cornerstone of scratch4u. In the event that you need help and assistance, we’ll be there on the phone, online or on your doorstep.
You could of course, try doing what we do yourself, but our support will give you the knowledge, resources, comfort and freedom to concentrate 100% on what you do best.
> Remote Update/Fix Service
You can also take advantage of our brand new service that lets our engineers take remote control of your system to make updates and fixes. Our aim is to keep you running 24/7!
> Email Support
You may email support at support@systems4u.com
> Telephone Support
You can reach our support team by telephone Monday - Friday, 9am-10pm CET
by calling +31 (0) 50 577 0194
> Online Support
You can also get support from the growing international community of SCRATCH users from a host
of on line forums, including…
Scratch Google groups
http://groups.google.com/group/scratch-list?hl=en
Red-user Group
http://www.reduser.net/forum
| Feelgood
factors from Scratch4U… > Real people on the phone > Trained and responsive support staff > Remote login support > Easy replacement procedures > Knowledge of your system > Understanding about your wider workflow > Infrastructure 
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